Same problem, I cant print, maxisys detects the printing serves, but there is an error "error loading file", scanner, printer and pc are in the same network. I just format my pc so virus issues I dont think so. I have restarted the maxisys scanner several times, even I did ping between maxisys and pc and conecction is posible. I need your expertice for solving this problem. I can't find any update or upgrade for maxisys software..